Our Expertise

We are proud to be able to support our clients with consultative approaches to the challenges they face in membership, community and infrastructure as well as wider organisational digital transformation.

Take a look at the profiles below to find out the specific expertise across our team, and then reach out to start a conversation with one of our consultants today.



Our Consultancy Team







Mark Eichler

Principal Consultant - Community and Membership

Mark joined Cantarus in 2019, establishing a London presence and offering UK and international clients guidance on digital strategy and online community.

Prior to joining Cantarus, Mark helped build what rapidly became a leading online community platform for membership organisations as product manager and UK/ EU Director. Earlier professional roles include managing technology for membership bodies and technology policy aide to US Senator Bill Roth of Delaware.






Nick David

Principal Consultant - Strategic Consultancy

As a Principal Consultant, Nick helps new and existing clients understand how technology can enable their business to meet its strategic aims. With over 20 years cross sector experience across digital transformation and strategy, eCommerce website management, digital marketing, information security and insight, Nick adds a wealth of insight to the Strategic Consulting team.

Prior to moving into the consultancy sector, Nick has worked across a number of not-for-profits and commercial organisations, including the British Heart Foundation,  Turning Point, and Home Learning College. He was formerly the ‘Head of Digital’ at the Royal Pharmaceutical Society.



James Jemmett-Page square



James Jemmett-Page

Senior Consultant - Strategic Consultancy
James has an extensive background in membership, having initially managed membership at the Rushmore Group before rising to Head of Membership Experience during a decade-long career at the Institute of Directors, where he held primary responsibility for two national membership communities – IoD Advance & IoD 99 – alongside delivering a personalised and relevant experience to the IoD’s 25,000 members.


Our Approach

Our work for clients solves specific business problems; delivery focused on strategic objectives, not shiny objects.  A "quick fix" delivered outside the larger context of people and systems is all too often neither "quick" nor a "fix".

Our consultants across the business can help organisations define strategies to meet their digital needs. Whether it’s devising product strategies for a website, an app, or an online community, or a wider technology review to help understand how to embed change within the organisation and plan what future people, processes, and systems are required.

It doesn’t just stop with an internal audience, for an effective change it is paramount that the potential and existing customer is considered, and our User Experience Consultants can also help explore who your Customers are and how their experience can be improved.

When working with organisations, we utilise our Digital Competency Framework to help define a baseline, and we find this can help define the short, mid, and long term challenges to help them meet their strategic aims.


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Let's Collaborate on Your Next Project

We're always eager to discuss our clients goals, and develop the plans and changes that will make them a reality.