Following an intensive onboarding process where we seamlessly migrated their website to our KalaniCloud hosting service, we did a full high-level site review for BigHand looking for stand-out factors and key aspects of the web estate including performance, personalisation, and an overall technical review of how it had been delivered. Initially, the site was very slow, and BigHand content editors were unable to make any changes via the standard CMS functionality as the site was so unpredictable. They were eager to improve site performance to ensure a much-improved user experience, no matter where in the world the user might be visiting from.