Our dedicated web analytics team combines data analysis, business process monitoring, and world-class tools to empower clients with meaningful and actionable insights that drive tangible results.
We are not just an agency, we’re a partner – and we’re committed to seeing our client’s digital solutions thrive and succeed long-term. When it comes to data and insight, we have a range of solutions available to suit your organisation's needs.
Working with us means more than just accessing our services; it's about forming a partnership dedicated to achieving digital success. Our interdisciplinary teams, rich in experience and expertise, are committed to transforming insights into impactful strategies and designs that drive growth, enhance user satisfaction, and ensure your digital assets stand out in a crowded marketplace. You’ll work alongside our senior data analysts, digital consultants and UX designers who together, operate at the intersection of technology and human experience to bring you the most comprehensive service possible.
We can build an automated dashboard designed to show you the data that matters most. Keep a close on on your website performance, accessibility, SEO and Google Analytics all in one easy-to-access report.
As well as our monthly automated reporting, we also offer a wide range of bespoke and tailored data and analytics services. Contact our expert team to discuss your specific requirements.
We can help you to make the most of Google’s whole suite of data and insight products including Google Analytics, Google Tag Manager, Google Search Console, Google Data Studio and Custom Search Engine.
Our data auditing services comprise historical data audits, investigating anomalous data and cleaning up historical data in existing Data Studio dashboards to help you sort the noise from the static.
After a mass of anomalous, inconsistent data was found coming from their website, we worked with the BigHand digital team to get to the root of the problem and provide ongoing analytics solutions.
Click to learn more about how our 3-phase data and insights project helped to equip the BigHand team with the information they needed to review and refine their digital strategy.
In today’s competitive market, understanding the intricacies of user behaviour and tailoring the digital experience to meet their needs is not just an advantage—it's a necessity.
At the heart of this understanding lies a fundamental truth: "you can't improve what you don't measure." This mantra encapsulates the essence of why analytics and UX research are indispensable for any organisation looking to elevate its digital presence, optimise performance and drive tangible results.
Analytics arm you with the empirical data needed to grasp how users interact with your digital properties. This quantitative insight is crucial for identifying patterns, pinpointing areas for enhancement, and understanding the broader impact of user experience decisions on your platform's effectiveness. By measuring meticulously, businesses can pinpoint exactly where adjustments are needed, turning raw data into a roadmap for strategic improvements.
When coupled with a robust UX research framework comprising user testing and focus groups, these insights enable organisations to go beyond mere numbers. They provide the "why" behind user behaviours, offering a comprehensive view that covers both the quantitative and the qualitative. This dual-lens approach ensures that every decision is informed, and every strategy is designed with your users at the core.
The journey begins with data. Our data analysts dive deep into your analytics, employing advanced techniques and leveraging state-of-the-art tools to unearth the stories behind the statistics. This rigorous analysis forms the bedrock of our strategic recommendations, ensuring that every decision is data-driven.
Following analysis, our consultancy workshops offer an interactive platform for collaborative strategy development. Here, you'll work alongside our experts to dissect findings, brainstorm solutions, and map out a forward strategy. These sessions are not just about imparting knowledge; they're about co-creating a bespoke roadmap tailored to your unique challenges and objectives.
With a strategy in place, our UX team takes the helm, translating data and strategic insights into intuitive, engaging digital experiences. Through a process comprising heuristic evaluations, user testing, and focus groups, we ensure that your digital assets are not only aligned with your business goals but also resonate deeply with your users.
Clients on our data and UX packages can also benefit from additional Timeblock. We can help you allocate your allowance to any of our in-house services including design, development and bespoke journey tracking to ensure your digital presence remains dynamic, engaging, and ahead of the curve.
Reach out to our Principal Consultant, Nick David, to talk about how our data and insights services can help you review and refine your digital strategy.
