Services

Online Community

In this digital age, fostering a vibrant online community is no longer a luxury—it's essential for membership organisations aiming to cultivate a dynamic and engaging network that drives member value and participation.

At Cantarus, we are renowned as the leading agency for online communities in the membership sector. We possess staggeringly strong credentials in developing secure, thriving online spaces specifically tailored for membership organisations.

Our expertise lies in crafting digital ecosystems that are not just technologically advanced but also deeply resonate with the unique culture and values of your organisation. Keep reading to explore our online community services.


Group of Cantarus staff meeting in office lounge area

The online community has paid so many dividends for us in terms of member value and actionable data. Our people across NHS Charities Together staff teams are seeing the benefit of this approach. With the peer support provided in Member Connect, it is really helping us make a positive impact for our charity members and by extension, the NHS itself. The online community has been a game-changer in terms of the support it enables and the relationships that have been built.

Nancy Kinder Head of Membership, NHS Charities Together

Community Strategy

From staffing to branding, to community structure, to Customer Relationship Management (CRM) integration – our team of experts have extensive experience in crafting unforgettable online communities for a diverse range of organisations all around the world. 

Our collaborative process involves working closely with you to define the very essence of your community; from understanding its purpose to selecting the right platform for your business, we’ll ensure your community strategy is well-defined well before launch.  

Together, we’ll ensure your strategy is poised for success from the very beginning – from initial ideation to strategic execution, we’re with you every step of the way.  

Community Design and Build

Our technical team can integrate your online community with your CRM system, allowing any updates to your member records to facilitate changes in community access.

Beyond functionality, we’ll also cover branding and design, ensuring that your community seamlessly blends into your digital ecosystem. From concept to execution, we’ll bring your vision to life, creating an immersive and visually captivating online experience.

Join forces with Cantarus as we redefine community engagement – where expertise, integration, and design connect to forge an unparalleled experience for you and your members.

Powered By Industry-Leading Platforms

Two online community platforms share the distinction of most utilised by membership bodies in the UK: Discourse Forums and Higher Logic (MemberWise Digital Excellence Report, 2023/24). Our expertise in both is exceptional.  

When building an online community for an organisation, Discourse Forums is our go-to platform. The leading open-source community solution, Discourse allows us to deliver and exceed on client expectations in browser, app, and email without imposing hefty fees. Its exceptional user experience and seamless integration with our app product, MemConnect, ensure a robust community ecosystem. It’s a cost-effective solution that doesn't compromise on baseline quality while offering our developers and designers exceptional flexibility.

We are proud to offer a robust mobile-first UX for Higher Logic communities through our MemConnect mobile app product. Membership bodies around the world base their communities in Higher Logic and our MemConnect app integration facilitates an exquisite core content feed, library entry access, and blog centres with push notifications to get your members clicking. All while assuring your organisation is well represented in app stores.

Our expertise in these platforms enables us to craft community experiences aligned with your unique engagement strategy. Cantarus stands ready to deliver flexible, efficient, and engaging online community experiences.

Community Apps

The transformative power of online communities can be especially well facilitated through the powerful presence of an app. With MemConnect’s Online Community Module, members can seamlessly connect, share insights, and support each other's professional journeys, crafting connections anytime, anywhere.

With an app at your fingertips, engagement transcends physical boundaries, ensuring your community is vibrant and dynamic at all times.

Elevate your community experience with MemConnect — because engagement isn't just a goal; it's a journey, and we're here to make it extraordinary.

We couldn’t have asked for a better partner on this project than Cantarus. Their expertise in online community, along with their specific knowledge in adapting and developing Discourse solutions over time, was the ultimate decider in Agorapulse choosing them; they have helped us to deliver a truly meaningful, engaging platform that will provide our users with value and facilitate better conversations.

Paul Bradley Head of Global Community, Agorapulse

Prefer to speak to someone? 

Reach out to our Chief Product Officer, Mark Eichler, to talk about how our online community services can enhance your member experience and facilitate invaluable member-to-member interactions.

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