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Cantarus configures and customises Microsoft Dynamics 365 to create powerful, connected CRM solutions that improve efficiency and strengthen engagement across your organisation.

With more than a decade of experience and over 30 successful CRM projects, we configure Microsoft Dynamics to fit the way your organisation works – improving efficiency and strengthening engagement.

Disconnected systems and manual processes make it harder to deliver great experiences. Dynamics brings everything together, helping your organisation work smarter and engage more effectively.

The future of engagement is integrated. Our CRM doesn't just store data – it powers intelligent, seamless experiences that deepen relationships and drive success.

Lee Adams Chief Executive Officer, Cantarus

Why Choose Cantarus?

Our Microsoft Dynamics–powered solutions break down silos, automate engagement, and connect every touchpoint – from websites to member portals, apps, and online communities.

Proven Experience

Over a decade of Microsoft Dynamics CRM expertise, with 30+ successful projects delivered.

Over a decade of Microsoft Dynamics CRM expertise, with 30+ successful projects delivered.

Seamless Integration

Dynamics configured to work smoothly alongside your existing digital ecosystem.

Dynamics configured to work smoothly alongside your existing digital ecosystem.

​Data-Driven

Clear insights and reporting to support better decisions and personalised engagement.

Clear insights and reporting to support better decisions and personalised engagement.

User-Centric

Solutions designed around your teams, your members, and the way you work.

Solutions designed around your teams, your members, and the way you work.

End-to-End Support

From strategy to support, we’re with you every step of the way.

From strategy to support, we’re with you every step of the way.

Two Cantarus developers chatting under neon sign

Key features of Dynamics 365

Our CRM solution, powered by Microsoft Dynamics 365, delivers a robust feature set designed to enhance operational efficiency and engagement.

Microsoft Dynamics 365 is a powerful cloud-based business application platform that integrates CRM and ERP capabilities to streamline operations, strengthen customer relationships, and drive business growth. Key features include:

  • AI & Automation

    Predictive insights and automated processes that help teams work more efficiently.

  • Seamless Integration

    Connects with Microsoft 365 and a wide range of third-party applications.

  • Sales & Marketing Automation

    Manage leads, personalise campaigns, and automate key workflows.

  • Customer Service

    Omnichannel support tools and AI-powered self-service options.

  • Scalability

    Modular apps and configurable workflows tailored to your organisation’s needs.

  • Finance Solutions

    Prebuilt integrations with Xero, QuickBooks, Sage Business Cloud, and Dynamics 365 Business Central.

CRM Services at Cantarus

We provide end-to-end CRM support – from consultation and strategy through to implementation and ongoing assistance. Our experts ensure your Microsoft Dynamics 365 solution aligns with your organisation’s goals and drives operational efficiency.

  • Audit & Review

    Ensure your Microsoft Dynamics setup performs at its best. Our audits highlight opportunities to maximise value and improve performance.

  • Business Case Development

    Evaluate whether Dynamics is the right fit for your organisation. We compare options and model ROI to help you make an informed decision.

  • Project Management, Implementation & Integration

    Structured planning, delivery, and integration to ensure your Dynamics CRM is implemented on time and aligned with your objectives.

  • Ongoing Support

    Maintain a secure, efficient CRM with expert assistance and responsive issue resolution.

  • Project Recovery

    If your Dynamics project is off-track, we step in to realign delivery and bring it back within scope, time, and budget.

  • Upgrade & Optimisation

    Keep Dynamics up to date and performing smoothly with ongoing upgrades and optimisations.

Cantarus CRM Membership App

The Cantarus CRM Membership App extends Dynamics 365 with features purpose-built for membership organisations.

It centralises member data, automates renewals and communications, and supports personalised engagement across the full member lifecycle.

With real-time analytics, configurable workflows, and flexible scalability, it reduces administrative effort, improves efficiency, and helps organisations strengthen relationships and deliver greater member value.

Learn more

Cantarus CRM Events App

The Cantarus CRM Events App brings advanced event management capabilities into Microsoft Dynamics 365, enabling you to manage bookings, sponsorships, and exhibitors with ease.

Whether you're running a small meetup, a large multi-session conference, or anything in between, our Events App has you covered.

With automated communications, invoicing, and waitlists, plus flexible booking options and a rich API, it simplifies administration, boosts efficiency, and helps deliver smoother experiences for delegates and organisers alike.

Learn more

Cantarus CRM Fundraising App

The Cantarus CRM Fundraising App equips charities and third-sector organisations with tools to manage donors, automate processes, and grow income within Microsoft Dynamics 365.

From Gift Aid and legacy giving to supporter journeys and opportunity management, the app centralises fundraising activity and provides clear, actionable insights. It reduces administrative burden, improves efficiency, and helps organisations build stronger, long-term supporter relationships.

Learn more

Integrations

Cantarus configures and customises Microsoft Dynamics 365 to integrate with your existing systems, streamlining workflows and reducing manual effort.

  • Power Automate: Automate repetitive tasks and ensure data flows smoothly between systems.
  • Azure Functions / Coded Integration: For scenarios where Power Automate isn’t suitable, we build custom integrations using the Dynamics 365 API.
  • Finance System Integration: Prebuilt connections for Business Central, Xero, QuickBooks, and Sage Business Cloud Accounting.
  • Business Applications: Integrations with tools such as Zoom, Jotform, and Mighty Networks.
  • DigiTickets Integration: Sync events, bookings, and memberships for real-time data and targeted communications.

Our Approach

We take a structured, results-driven approach to ensure your CRM delivers maximum impact:

Discovery

We run a series of surveys, stakeholder interviews & workshops to truly understand your business and how your CRM investment can support and accelerate your broader business goals. 

We run a series of surveys, stakeholder interviews & workshops to truly understand your business and how your CRM investment can support and accelerate your broader business goals. 

Design

We work closely with all team users to fully understand your operational needs and translate them into clear technical requirements, while also providing best-practice recommendations.

We work closely with all team users to fully understand your operational needs and translate them into clear technical requirements, while also providing best-practice recommendations.

Deploy

We adopt an agile project management approach throughout implementation, staying in close contact with key end users and adapting to new requirements as they arise.

We adopt an agile project management approach throughout implementation, staying in close contact with key end users and adapting to new requirements as they arise.

Testing & Optimsation

We provide a robust testing environment to QA your Microsoft Dynamics instance, ensuring confidence in your solution and identifying any features that can be optimised before delivery.

We provide a robust testing environment to QA your Microsoft Dynamics instance, ensuring confidence in your solution and identifying any features that can be optimised before delivery.

Ongoing Support

We offer ongoing business-hours support for your CRM to ensure it continues running smoothly and meets your evolving needs.

We offer ongoing business-hours support for your CRM to ensure it continues running smoothly and meets your evolving needs.

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Cantarus' CRM services transform your CRM into a powerful engagement engine. Get in touch today to see how we can help your organisation thrive. 

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