Long-term success is the lynchpin of every client relationship we have at Cantarus.

Our dedicated Client Success team of 17 expert developers provides SLA-backed around-the-clock support alongside proactive account management that sees the continuous evolution of solutions long after going live.

With access to all of our professional services (excluding training), we'll work together as an extension of your in-house team.

Keep reading to find out how our Timebank and Timeblock solutions can help you achieve your digital goals. Or, contact us to speak to one of our team directly:

World-Class Client Support

We equip our clients with the ability to continually evolve their digital solutions over time through providing world-class support services.

17 Dedicated Client Support Developers
+82 Net Promoter Score
99.6% Service Desk Client Satisfaction Rate
Cantarus staff member with apple mac


Our Timebank solution goes further than traditional support models, ensuring you always have an expert on hand to keep your digital ecosystem performing at its best.

Through Timebank, you can purchase a pre-agreed amount of time per month to be spent on any operational support enquiries you have for our developers, designers and strategic consultants.

Any unused Timebank allowance will roll over to the next month (for up to 3 months). You can access our dedicated portal to check your Timebank consumption at any time.


With Timeblock, you can confidently secure your budget and plan ahead for future projects with ease.

How do Timebank and Timeblock differ? Whereas Timebank is designed more for ongoing maintenance, Timeblock is designed to facilitate small projects that fall outside of your day-to-day support needs.

You can purchase Timeblock ad-hoc, free-from rigid SLAs and contractual obligations, and spend your time however you wish within a 12-month timeframe. This means that you have the freedom to book our expert services based on our availability and your project requirements.

Trio of Cantarus staff in a design meeting

Cantarus has been a great support to BigHand as we evolve our digital efforts. Together, we have transformed the website from what it was, into an outstanding Umbraco solution that continues to improve and add value. From the start, Cantarus’ delivery teams have been friendly and professional. We needed a partner that could help us realise our digital strategy and in Cantarus we have found just that.

Briana McCrory Group Marketing Director, BigHand

Headshot of Cantarus' Infrastructure Services Manager, Matt

Prefer to speak to someone? 

Reach out to our Head of Infrastructure Services, Matt Elloy, to talk about how our support and hosting services can help your online platforms stay secure and continue to thrive.

Get In Touch
Group of Cantarus staff meeting in office lounge area