Alex looking at sunset on a mountain

A Day in the Life of an Infrastructure Engineer at Cantarus

  • Blog
  • 26 September '22
  • 3 mins
  • Tabby Duff

In a series of blogs about what life at Cantarus is like, we had a chat with our Infrastructure Engineer, Alex, to find out what she gets up to in her day-to-day role at the agency.

Hey Alex! Can you start by telling us a bit about yourself and your role at Cantarus?

Hey! I’m working as an Infrastructure Engineer in our Infrastructure Services team. The role involves maintaining our internal and client systems, as well as deploying new solutions to keep us up to date on the newest technologies. 

In my spare time, I love climbing, playing guitar and piano, and films!

Talk to us about your background and how you got into your current role…

Before joining Cantarus, I was a Psychology graduate working as an infrastructure engineer for an MSP. It was a super fast-paced environment with a wide range of technologies, so this enabled me to become proficient in infrastructure management and provisioning. I knew at Cantarus I’d be able to develop my skills even further and work on some really exciting projects.

Alex riding bike
Alex on climbing wall

What attracted you to work at Cantarus?

The tech industry is notoriously male-dominated, so I was looking for a company that encouraged women to excel in this field. I saw from some of Cantarus' partnerships and their wider team that they were dedicated to narrowing the gap between men and women in tech.

What does a typical working day/week look like for you?

This is such a difficult question! Every week is different. I could be deploying new solutions to clients, debugging issues, building virtual machines, mitigating security vulnerabilities – there really is so much variety!

What skills would you say are most important for the role of Infrastructure Engineer?

Problem-solving for sure! Sometimes you will have no idea what is causing the issue, but taking a structured approach to rule out the possibilities will get you to the answer quickly. The ability to learn quickly is so important as technologies are rapidly accelerating, and lagging tech knowledge can put you at a real disadvantage.

What have you recently been working on? Is there anything that you are most proud of or excited about?

I’ve been working on a project to lock down VPN access based on security group, which, when implemented, will secure our infrastructure even further. I’m super excited about our security developments – we’re rapidly deploying solutions to remain as secure as possible.

What’s the best bit about your job?

The amount of variety! You won’t be doing the same thing every day or stuck in meetings all day. There’s a great mix of independent and collaborative work, and my team are always available to support me if I get stuck.

And finally, what’s the best piece of advice you have for anyone looking to get into a similar role?

If you have no IT experience (like I did), it can be really helpful to start in a service desk role to get a better understanding of the process of diagnosing issues and an overview of how the systems function (and break!)

Looking for a new opportunity with one of Manchester’s top digital agencies?

We’ve got plenty of open positions – check out our current roles.

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