Insights

Digital Publications for Associations: Starting the Transformation Journey

  • Blog
  • 30 July
  • 6 mins
  • Mark Eichler

Digital Content Choices for Membership Bodies

Rethinking Traditional Publications in a Digital Context

We have all come to recognize how digital content experiences are broadly superior to print. For most of us, reading is now done predominantly in digital platforms – eBooks, websites, apps, blogs, email, and more. Unlike traditional print media, digital publications can incorporate multimedia elements like video, audio, and interactive graphics, to enhance the reader’s experience. Digital publications can also be optimized for desktop, tablet and mobile devices, ensuring your members can enjoy your content anytime and anywhere.


Declining, Not Dying  

The transition from print to digital is evident in the non-profit world, including associations serving members. Traditional print media firms in the US are witnessing a decline; periodical publishing revenue (from things like medical and scientific journals or scholastic magazines) has dropped from an estimated $40.2 billion in 2002, to almost half, $23.9 billion in 2020.

While this decline in revenue correlates with expansions in digital options, the enduring appeal of print media means it isn’t going to disappear. Conversely, the demand for digital publications is projected to have a slow but steady growth, with a compound annual growth rate of 3% from 2022 to 2028, according to a report by Grand View Research. This growth trajectory presents a promising future for digital publications, with expansion of options for non-profit and association leaders to consider.  

So, while print isn’t dead, its decline is led by user preferences for digital content. Digital content experiences and efficiencies are preferred by larger proportions of readers – you can simply do more with digital content.  

The Problems with Print 

The printing industry is well aware of the challenges it faces. Despite significant efforts to mitigate its impact, there are inherent limitations to how much can be done.

  • Environmental Impact: Print production significantly impacts the environment due to the use of raw materials, energy consumption in manufacturing, printing chemicals, packaging, transport, and disposal.
  • Cost and Flexibility: Print production is often expensive and inflexible, making it difficult to update or modify content quickly.
  • Accessibility Issues: Printed materials offer limited support for accessibility features – such as changing text size and audio descriptions – making it difficult for many individuals to consume content.
  • Lack of Personalization: Print media cannot provide personalized, recommended content or language-switching, which are vital for engaging diverse audiences.
  • Lack of Analytics: Measuring engagement with print media is challenging. Unlike digital publications, print offers little to no insight into reader habits.
  • Searchability: Finding specific content in past issues of print publications can be tedious and time-consuming.
  • Sharing and Interaction: Print is a one-way medium. Bulletin boards aren’t really an optimal way of sharing a story. Printed pieces don’t offer ready options to discuss and iterate upon the content with other readers. 

Rather than mandating a complete shift to digital, associations have options.  These include placing your members in charge by giving them options on physical media delivery. This approach respects the diverse preferences of all demographics, ensuring that every member’s needs are addressed while demonstrating tangible progress to environmentally-minded and cost-conscious stakeholders. 

Benefits of Digital Publications for Member Engagement

Digital delivery is superior for driving engagement. Digital platforms facilitate two-way interactions, offering multiple ways to engage with members/customers. With digital, you can take the quality content from your printed publications and weave this content into your wider content universe. 

Mobile App Benefits for Associations

Apps bring together all the disparate back-office systems into a single, unified front-end experience that is convenient, super-fast, always accessible, and provides additional functionalities that are simply not possible with print. 

Apps provide specific advantages in facilitating push notifications, ranking content of most value as determined by user interactions, and mixing richer experiences beyond text with videos, audio, and engagement options such as liking, getting poll results, and more.  

A great example of this in practice is the Royal College of Psychiatrists British Journal of Psychology. BJPsych is the historic flagship journal for the association, having been in print for over 160 years. This and other publications were recently ported to the RCPsych Journals App, an exclusive benefit to members which brings journal articles, podcasts, and videos into one place.

The app, powered by the MemConnect platform, offers a range of features including access to the most recent journal issues, personalization, and the ability to save articles for offline reading where internet connectivity is not available. There are also plenty of accessibility features (text size adjustments, light and dark mode etc.).


Web & Online Digital Publications

Digital publications aren’t just limited to apps. They can also be web-based. Old-style page-turner user experiences are no longer among the most compelling options:

  • News-centered Online Publications: These often contain densely packed content with multimedia elements and short-form articles.
  • Mixed-style Online Publications: These generally have a higher image-to-text ratio and are less ‘busy’.
  • Magazine-style Online Publications: These are image and video-heavy, offering a more immersive reading experience.

The Caveats

While digital publications offer numerous benefits, many people still prefer the centuries-old art of print. Digital publications also have an environmental impact, from power consumption to data centers. However, the efficiency of digital contact delivery is far superior to print. 

Despite the challenges, the compelling advantages of digital publications, such as expanded content experiences, diversity of user experiences, and additional functionalities, make the transition worth considering.

Artificial Intelligence (AI) and Digital Publications

While AI has been held up as the solution to many of life’s challenges, its benefits for publishers and subscribers are substantial and immediately available.

For example, understanding the evolution of a technology trend traditionally requires extensive research and analysis. AI streamlines this process by indexing vast amounts of digital content, analyzing it, and summarizing key points efficiently. This reduces hours of manual effort, as well as enhances the overall content experience.

From a publisher’s perspective, AI introduces advanced capabilities such as generative AI, which aids in the creation of compelling narratives and summaries. AI-powered search functionalities surpass traditional text-based indexing, offering superior accuracy and relevance through contextual understanding and user intent analysis. Additionally, AI enables more sophisticated tagging, significantly improving content organization and discoverability.

Another benefit of AI in digital content is personalization. By analyzing user interactions, AI can recommend relevant content to enhance user engagement even further. Furthermore, AI facilitates dynamic push notifications, ensuring users receive timely and relevant updates. The integration of AI not only optimizes operational efficiency, but it also elevates the quality of interactions between content and its audience.

Things to Consider on the Transition to Digital Solutions

When considering a shift to digital solutions for your established periodicals and content resources, it's important to think through several factors to ensure a smooth and effective transition.

  • Purpose: Why are you transitioning to digital? Is it to reduce environmental impact, achieve cost savings, or respond to member requests? Clearly understanding your primary motivations will help guide your strategy and implementation.
  • Pace: Instead of an abrupt end to print, consider a phased approach. Gradual transitions allow members to adapt and provide feedback, ensuring a smoother shift.
  • Platform: Where are your members digitally? Look at your metrics as to email opens, desktop browser, mobile browser, and app platforms to help you gauge where an initial investment is going to be most appreciated, and whether a multi-platform approach makes sense.  
  • Preferences: Sometimes the data is incomplete, ask your members whether they would value content delivered via new experience sets in unsupported devices.  When they say “yes”, dive deeper and request links to examples where they see “content done right”.
  • Point of Editing: Most membership bodies deliver content to their members via websites and email at least. Single point of content management can ease the staff workload and ensure you have a canonical content source. Consider headless CMS solutions and similar for single point of editing. 
  • Make it Pop: Consider the possibilities for enhancing and expanding current offerings with multimedia elements such as videos, audio, and interactive graphics. These elements enrich the user experience and make your digital publications more engaging. Generative AI can help bring new life to old content. 
  • Power: While digital publications will require power and internet access, features like offline reading ensure members can access content regardless. Look for in-app offline features to ensure content access with no strings attached. 
  • Personalize: The most complex organisations will have great variation in content and members. Especially for these the ability to recommend, promote and deliver content differently to different kinds of members adds significant value. Look to AI tools to help with this. 

Wrapping up…

While print media still holds its place in the world, the shift towards digital publications is undeniable. The benefits of going digital make it the future of content consumption, and by implementing digital publications for your association, you can significantly enhance the ways you engage with your members.

Ready to consider more options?

The consultants and technologists of Cantarus are happy to think with you.

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