ISO 9001:2015 at Cantarus – How our Quality Management System reduces project risk

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At Cantarus, long-term success isn’t left to chance. Every project we deliver, from complex Umbraco builds to Dynamics 365 integrations, is underpinned by an independently certified ISO 9001:2015 Quality Management System (QMS). For our clients, that means less risk, greater consistency, and higher quality outcomes that stand the test of time.

What is ISO 9001:2015?

ISO 9001:2015 is the world’s most widely used quality management standard. It sets out requirements for how organisations plan, deliver, and continually improve their services, ensuring quality is built in - not bolted on. [Source: ISO.org] 

How ISO 9001 Shows Up in Your Project

Our QMS isn’t paperwork; it’s the framework behind every delivery decision. Clients see the impact through: 

• Clear requirements & traceability – every feature is documented, agreed, and tracked. 
• Structured change control – scope changes are assessed for impact before approval. 
• Formal quality gates – UAT sign-off, release approvals, and deployment checklists. 
• Proactive risk management – identified early, logged, and reviewed throughout delivery. 
• Root Cause Analysis (RCA) - issues drive tangible service improvements, not repeat problems. 

Continuous Improvement in Action 

ISO 9001 requires regular audits and management reviews. For example, in response to our latest internal audit we have implemented new patch management system, which we hope anticipate will lead to a 20% reduction in the time spent installing and testing OS and software patches by next year. 

This means our processes never stagnate – they evolve in line with your expectations and industry best practice. 

Proof of Certification 

• Certification body: Peers Quality Assurance Ltd (UKAS accredited)
• Certificate number: QEC/12/6607016000 
• Scope: “The provision of comprehensive digital solutions, including web and app engineering, online community platforms, experience design and branding, support and hosting services, data and insight, and consultancy.” 
• Valid until: 27/08/2028