Our Approach
We began with a structured review of CEC’s website, assessing code quality, performance, SEO configuration, security configuration, and Umbraco setup. This documented the platform’s current implementation and informed ongoing support activity.
Technical Review
- Codebase structure and maintainability
- Performance configuration
- SEO setup
- Security configuration
- Umbraco configuration
Training
Training sessions were delivered to CEC teams and managers, covering:
- Analytics interpretation
- Understanding tracking configurations and datasets
- Use of reporting dashboards
Additional one-to-one walkthroughs were also provided to support interpretation of analytics data across platforms, including Compass+.
Analytics Implementation
- Custom event tracking implementation
- Setup and configuration of Google Tag Manager containers
- Cross-domain tracking between platforms
- Management of tracking across multiple Google Analytics views
- Funnel setup to support tracking of email-driven landing page activity
Custom Reporting
- Consolidation of data from multiple views
- Reporting on engagement metrics across platforms
- Provision of regular reporting outputs
Campaign Support
Tracking configurations, including funnel setup, were applied to landing pages associated with email campaign activity.
The Results
Cross-domain tracking and custom event configuration are now in place across multiple CEC products, supported through configured Google Tag Manager containers and management across different Google Analytics views.
Bespoke dashboards provide consolidated reporting across platforms, and training sessions have supported CEC teams in accessing and interpreting analytics data across products, including Compass+.