Insights

Cantarus Wrapped 2024

  • Blog
  • 19 December '24
  • 6 mins
  • Tabby Duff

A Year of Growth and Milestones

‘Tis the season! As 2024 draws to a close and the festive chaos ensues (cue Wham! on repeat), we’re taking a moment to reflect on the last 12 months. From expanding our team and launching landmark projects, to jet-setting across the globe and settling into our shiny new office, we’ve packed a lot into this year – fuelled, as always, by collaboration and lots of caffeine. 

So, grab yourself a hot chocolate (or mulled wine – we listen and we don’t judge), and join us as we unwrap the highlights of a truly epic year for Cantarus 

Welcoming New Faces 👋 

This year, team Cantarus levelled up. We welcomed 13 talented new colleagues to the mix, pushing our headcount into the dizzying 70s. Each new hire has brought fresh energy, perspectives, and diverse expertise that have strengthened our team and elevated the work we do. 

But our growth reflects much more than just numbers – it’s a testament to the thriving, collaborative culture that makes Cantarus so special.


Big Projects, Big Impact 🚀 

It’s been a busy year in the best kind of way, and we’re incredibly proud of the projects we’ve delivered. Highlights include:  


We also gave our MemConnect app platform a glow-up, transitioning all Gen 1 apps to Gen 2. This upgrade ensures our clients and their audiences experience nothing but the very best. 

Cantarus Goes Global 🌍 

2024 saw us expand our horizons and add stamps to our passports as we hit some major international milestones: 

  • We made our first US hire! Rob Kaighn, our Director, North America & Global Partnerships, joined the team 
  • We jetted off to numerous events in the USA, showcasing MemConnect at ASAE Annual, the Higher Logic Super Forum, and the Association Forum Holiday Showcase  
  • We ran an exciting overseas discovery workshop with BIMCO in the beautiful city of Copenhagen  
  • We strengthened our development team in Moldova, laying the groundwork for further investments and expansion in 2025  


A New Home 🏠 

After months of planning (and a lot of cardboard boxes), we moved into our brand-new office this year!  

With 80% more floor space than our previous HQ, our new office is a self-contained space designed to foster collaboration, spark creativity, and support our growing team. Six months in and we couldn’t be happier – it’s a space that not only fits better with who we are as an agency today, but also gives us room to grow into the future.

Awards and Partnerships 🏆🤝 

We’ve certainly had plenty to celebrate this year, including some massive wins and stronger-than-ever partnerships: 

  • We became an Umbraco Contributing Platinum Partner for 2024
  • Teamed up with Umbraco to co-exhibit at the annual MemberWise DigX conference 
  • Formed a partnership with Dotdigital 
  • Strengthened our collaboration with an upgraded Kentico partnership
  • Won the Bronze Award for ‘Supplier of the Year’ in the Association Excellence Awards


Celebrating The People Who Make It Happen 🎉 

At the heart of everything we do is our incredible team, and we’re beyond proud to celebrate their outstanding contributions and achievements in 2024. 

This year has been full of well-deserved promotions, including: 

  • Rob Helsby, who stepped into the role of our first ever Creative Director, bringing new vision and leadership to our creative efforts 
  • Jon Whitter, who was promoted to Head of Development | Services, as well as earning the prestigious title of Umbraco MVP

There are far too many wins to capture in one blog, but let’s just say – a huge well done to every single member of the Cantarus team. We couldn’t be prouder of the talent and hard work that drives us forward every day! 

5-Star Service, All Year Round 🌟 

Our Client Success team have truly gone above and beyond this year, consistently delivering exceptional support and ensuring our clients are always in the best hands: 

  • Processed 2,178 tickets (an average of 184 per month) 
  • Handled 313 server updates across 110 client systems every month
  • Resolved 45 critical issues, ensuring high reliability and peace of mind for our clients 

The result? A whopping 99.1% satisfaction rating! Thank you to the team for their commitment to outstanding service. Not all heroes wear capes – some just fix bugs really, really quickly. 

What’s Next? 👀 

Looking ahead, 2025 is already shaping up to be an incredible year. With exciting projects and major launches on the horizon, there’s plenty to look forward to – and we can’t wait to share it all with you as we go along.  

We want to extend a huge thank you to our clients, partners, and, of course, the incredible Cantarus team – you’ve made 2024 truly unforgettable. 

Wishing a very Merry Christmas to all who celebrate, and a New Year filled with joy, laughter, and shorter to-do lists. 

See you in 2025!

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