We built a Top Posts area giving Well Schools the choice to feature anything they particularly want to highlight. Everything within the community is completely clickable – categories, tags, and more, and colour-coded for convenience. User profiles are also easy to click into; find profile summaries, job titles, and schools at the click of a button before sending a private message directly to that user.
The ability to search for existing posts relevant to users’ current situations is a key feature of any community. Having an integrated advanced search functionality allows users to search more intuitively by keyword, topic, category, or ‘Schools like me’, which enables relevant and appropriate search results and provides a more personal feel. Having all content surfaced through the search functionality lets users find specific information with ease, reducing the manual effort previously required.