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MemConnect 

Our platform for building the perfect app, on the perfect timescale, with a range of out-of-the-box and bespoke features tailored to your needs.

We've used our experience and knowledge of the membership and association sector to create a mobile app platform specifically for organisations with a membership model.

We understand that each organisation is unique, but that many sectors and industries face similar challenges in driving engagement with their users, clients, or customers.

MemConnect seamlessly integrates with Microsoft Dynamics, iMIS, Salesforce, Higher Logic and dozens more tools for a truly mobile-first community experience like those your members enjoy across social media every day.

Discover the range of flexible features and functionality that the platform offers below:

Share Rich Content

  • Digital Publications

    Make your existing online magazines and journals available in-app with rich search, bookmarking, discussion, and offline access capabilities.

  • Podcasts & Videos

    Full-featured podcasts and video delivery with bookmarking, offline access and push notifications for new content.

  • Jobs Board

    Integrate with your existing jobs board provider to show your members the latest job opportunities and boost income from job advertising. 

  • Events

    Display your upcoming physical and virtual events to your members with options for in-app registration and payment.

  • News & Blogs

    Publish your latest news and blogs content to your website as normal, then see it automatically appear in your app within minutes, driving more engagement with no additional effort. 

  • Digital Asset Management

    Empower your members with instant access to your digital assets – with an option to share them where appropriate – whether PDFs, structured data from headless sources, images or more. 

State-of-the-art technical architecture

  • Analytics & Business Intelligence

    Intuitive analytics put key business metrics  like active users, session duration and  membership engagement percentage at your fingertips. 

  • Privacy & Data Protection

    Our apps implement privacy by design, feature strong security and handle sensitive data via your CRM/AMS meaning you can be confident your members’ data is safe. 

  • App Store Management

    Let us navigate the complexity of app store submissions for you, ensuring compliance with store terms and conditions and avoiding common pitfalls and headaches. 

  • Achieve More With Less

    Our integration-first approach means your content team’s existing business processes remain unchanged, whilst our integrations automatically pull their content into the app experience. 

  • Single Sign-On & Persistence

    Make it easy for your members by enabling login with their existing website credentials, then keep them logged-in forever. 

  • Regular Updates for the Lifetime of your App

    Show your members you’re doing more for them every day, by making use of new MemConnect functionality with new updates every few weeks. 

Engaging member communities

  • Online Communities

    We offer the world’s best in-app online community experience for membership organisations; members can post questions and answers, discuss content, embed multimedia and connect with their peers. 

  • Mentoring for the Modern Age

    Experience mentoring as it should be done; quick, secure, safe, convenient and auditable for both mentor and mentee.

UX & accessibility 

  • Design system

    Apps are intended to engage, not exclude. Our design system ensures your app is accessible, intuitive, and always faithful to your brand. 

  • Onboarding Experience

    Showcase the latest and greatest features in your MemConnect app via multimedia onboarding experiences for your members. 

Your tailored app

  • Powerful Personalisation

    Personalise app navigation and content based on member profile data and other implicit and explicit facets. 

  • Your Brand Front & Centre

    No more developer/vendor-branded apps. Simply, your app under your brand in the app stores, just as it should be! 

Driving member value

  • Digital Membership Cards

    Slash costs and environmental impact, whilst increasing convenience for members with secure digital membership cards featuring Apple & Google Wallet support.

  • M-commerce

    Enable in-app purchasing of physical and digital goods and services. Oh, and don’t worry, we’ll advise on app store commissions and requirements! 

  • Push Notification Integration

    Trigger targeted push notifications from your CRM/AMS and other incumbent systems for renewal and event reminders, promoting the latest content, news, events and more. 

  • Offline Access & Favourite Content

    Empower your members with offline access to their favourite and bookmarked content, enabling consumption regardless of location or Internet connectivity. 

  • Supercharged Push Notifications

    Leverage the power of proactive engagement; send highly personalised push notifications routing members to the content most relevant to them. Auto-translation and scheduling for international organisations coming soon! 

  • Secure Private Messaging

    Encrypted private messaging enables members to connect with their peers and communicate securely, safely and instantly without mixing their personal and professional contact information. 

Other benefits and case studies

Explore the benefits of choosing a platform approach for your app project, and then explore the MemConnect case studies below.

  • Seamless Member Benefit Presentation

    Break silos by presenting the service offering of multiple systems - think CRM/AMS, events, eLearning/CPD, jobs, publications and more - in one seamless mobile experience. 

  • Polls & Surveys

    Canvas your members’ views in near-real-time and become the incomparably responsive voice of your industry by pushing polls and surveys directly to their smart devices. 

  • Predictable Whole-life Costs

    Our pricing model ensures you’ll always know exactly how much your app will cost, including maintaining guaranteed compatibility with new devices and operating systems. 

  • Unbeatable Flexibility & Value

    The MemConnect mobile app platform simultaneously offers the advantages of bespoke apps and app products – striking the best balance between cost, flexibility, quality and features – without the drawbacks of either. 

  • World-class Support

    Enjoy the wonders of pain-free, expert support! Our Service Desk maintains an astonishing 98.6% satisfaction rate across thousands of tickets annually. 

Some of our happy clients

We are proud to work with many of the most prestigious organisations across the UK, helping them to deliver engaging and cutting-edge apps that exceed expectations.

CIOB

CIOB

College of Optometrists

College of Optometrists

Association of Anaesthetists

Association of Anaesthetists
We are thrilled with the outcome of the MyICAEW app so far! The app has had a fantastic reception amongst both our members and students, and has exceeded our targets for every single measure in its first year. Cantarus really understood our vision and the unique needs of our split audience. The intuitive interface and seamless integration with our existing systems have made the app an indispensable tool. Thanks so much to Cantarus for their exceptional work on the app project, and we look forward to continuing this successful partnership in future!
Adam Thompson Profile Picture
Adam Thompson
Head of Digital Product & Experience
Institute of Chartered Accountants in England and Wales (ICAEW)
Whether keeping in touch with peers, colleagues, or mentors, the world of work is changing – and with it, professional membership. We wanted an app which worked for our members and delivered real value to their experience. Cantarus has been a great partner to work with, taking us on a consultative journey – offering constructive challenges and solutions every step of the way. We’ve been pleased to see the app grow and continually improve alongside our partnership.
Tim Cawood Profile Picture
Tim Cawood
Head of Digital
Chartered Institute of Builders (CIOB)
We were proud to partner with Cantarus to produce the MyECA app. Cantarus has nourished a pool of skilled developers and designers with deep knowledge who create exceptional digital results. The MyECA app is easy to use and intuitive, and will really help our members to work more efficiently going forwards.
Daniel Bailey Profile Picture
Daniel Bailey
Head of Marketing, Communications and Digital Transformation
Electrical Contractors' Association

College of Optometrists

Supporting Members With Guidance & Resources at Their Fingertips

MemberWise

Optimising an Online Community to Increase Engagement

Nottinghamshire County Council

Future-proofing Nottinghamshire’s Digital Services

Chartered Institute of Building

Developing a highly engaging app and online community

Two people in hard hats reviewing information on a notepad

ECA (Electrical Contractors' Association)

Powering the Future for the ECA

Institute of Chartered Accountants in England and Wales (ICAEW)

Empowering ICAEW Members with the engaging MyICAEW App

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Prefer to speak to someone? 

Reach out to our Chief Product Officer, Mark Eichler, to talk about how our world-class app development services can help you to enhance your member experience and drive member engagement.

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